Ensure to observe the external LED on the iNose sensor box to diagnose potential issues or understand its current status.
The RGB LED communicates various states as follows:
- Flashing Blue: Listening Mode – Awaiting network information.
- Flashing Green: Internet Connection in Progress.
- Flashing Cyan: Establishing Connection to the iNose Cloud.
- Slow Breathing Cyan: Successful Connection Established.
- Flashing Yellow: Firmware Update Mode – Awaiting new code via USB or JTAG.
- Flashing Magenta: Firmware Update in Progress.
- Slow Breathing Magenta: Safe Mode Activated.
- Two Red Flashes: Connection Failure – Check your internet connectivity.
- Three Red Flashes: Cloud Unreachable, Internet Stable – Verify potential cloud outages on our website or visit our support page.
- Four Red Flashes: Handshake Failed – Visit our support page for assistance.
- Flashing Blue, then White: Low Battery Warning – Recharge immediately.
If issues persist, reach out to our customer support team for further assistance by using the button below 👇
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